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Brandon Zin Blog

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I am learning Spanish. I am active in such languages learning website as Italki and LiveMocha. I am helping my friends learn English with fun.

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China's edge-an efficient clerical labour force 中国优势: 一个有效率文职劳动力  

2009-12-14 05:41:08|  分类: 默认分类 |  标签: |举报 |字号 订阅

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中国已成为世界最大工场,中国在制造业有竞争优势其中一个原因是它有一供应充足及廉价劳动力,我看到国内将来在国际商业及服务业上同样有竞争力,这应该多谢国家一群高效率文职人员,他们薪金虽然比其他发展国家低,但他们效率高,他们可算是世界上最具生产力文职人员。


这是我现时当一间美国公司中国市场代丧所观察得到,我工作上经常与国内有关文职人员接触, 大部份他们是大学生主修英语或国际商业 ,因此他们英语水平很高。我相信一般国内文书收入每月为美圆700元,在美国同等职位为美元3000元,香港为美元1500元,国内文员大部分多是很勤奋,很多是以这些入门工作作为跳板跳到更高工作,他们愿意付出更大努力争取升职,很多时他们早上八时上班晚上六七时才下班,星期六日上班也可以接受,事实上我有一客人的文员习惯晚上十二时在家中发电邮给我。


还有几乎所有客户有关人员都提供他的个人手机号码给我,以便我在非办工时间跟他们l联系,但是在外国或香港这情况几乎不可能发生因为他们一离开公司后他们不理公事。

由于国内文职工作人员高水平英语和勤奋,很多公司都能够获得最新的国际市场信息,并为他们的客户提供良好的服务,这正如我以前说过给中国在市场上竞争优势

更令人鼓舞是国内一个趋势是年青人越来越多人学习外语,不仅英语,还包括西语及葡语,这个现象我在两个学习社交网 Italki 和 LiveMocha 体验得到。他们渴望跟外国人或我接触以提高他们的外语技能,我觉得有一天国内英语水平将有很大进步,在很短的时间内将为中国在世界市场竞争力提升到另一台阶。

I think no one would dispute that one of the competitive advantages of China in the business world is that it has an abundant supply of cheap labour force. This advantage is clearly shown in the manufacturing sector as China is now the largest manufacturing country in the world. I think this advantage will extend to China's commercial and service sectors thanks to the country‘s cheap clerical labour force, whose salaries are a lot lower than their counterparts in other developed countries, yet they are highly efficient, which probably makes them the most productive in the world.


I am saying this from my personal experience, which I gained from representing a US company in selling their products in the China market. I deal with client’s clerical staff on a frequent basis. Most of the clerks whom I deal with are freshly graduated from universities with an English degree or an international business degree (English proficiency is a must), therefore, their English standard is high. Most of them, I think, make about USD700 a month (comparing to say USD3000 in the US or USD1500 in Hong Kong). Most of them are hardworking and have high aspirations. A lot of them take the entry level job as a stepping stone to bigger things. They are willing to go extra miles to get works done so as to impress on their managers. It is not unusual for them to start working at eight o'clock in the morning until six or seven o'clock in the evening or working on Saturdays and Sundays. As a matter of fact a clerk of my client has a habit of sending me emails at around midnight from his home. 


Further, almost all my client's clerical staff readily provide me with their mobile phone numbers, which are mostly printed on their business cards. In case of urgency I can always call them outside office hours. I think the same cannot be said for most employees, especially the clerical staff, for other countries, Hong Kong included, as once they leave the office they want nothing to do with business. 


Due to of the high proficiency in English and hardworking of the China's clerical staff, a lot of companies are able to obtain up to date international market information and to provide good services to their clients, which, as I said before, gives China a competitive edge in the market. 


What is more encouraging is that there is an increaeimg number of chinese young people studying foreign languages, not only English but also other languages like Spanish, Portuguese and etc.. This can be seen from so many of my Mainland Chinese friends, whom i met in the two languages social nets like Italki and Livemocha, eager to make contacts with foreigners or people like myself, so as to improve their foreign language skills. I think the English standard of Mainland Chinese will improve significantly in a short period of time and this will take China's competitiveness in the world market one level higher.


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